Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Faltrox Security ("Faltrox Security," "we," "us," or "our") governing your use of our website and cybersecurity services including penetration testing, vulnerability assessments, red team operations, security consulting, and related professional services.

By accessing our website, requesting a consultation, or executing a Statement of Work (SOW), you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Services Description

2.1 Professional Services

Faltrox Security provides expert cybersecurity services including:

• Penetration Testing (Web, API, Cloud, Mobile)
• Vulnerability Assessment and Penetration Testing (VAPT)
• Red Team Operations and Adversary Simulation
• Security Compliance Assessments (PCI-DSS, SOC 2, ISO 27001)

3. Client Obligations

3.1 Authorization

Client represents and warrants that they have full legal authority to authorize testing on all in-scope systems. You must obtain necessary approvals from hosting providers and third parties before testing begins.

3.2 Responsibilities

• Access: Provide timely access and credentials.
• Backups: Perform full backups before testing (Faltrox is not liable for data loss).
• Change Freeze: Avoid major system changes during active testing.

4. Confidentiality

Both parties agree to maintain strict confidentiality of assessment findings, vulnerabilities, and proprietary methodologies. Findings may only be shared with authorized personnel under NDA.

5. Limitation of Liability

Faltrox Security's total liability for all claims arising from services shall not exceed the fees paid by Client for the specific engagement giving rise to liability. We are not liable for indirect, incidental, or consequential damages.